February 2009 - Issue #8

OPINION
Marketing to your best customers when business stinks by Arthur Einstein   "The most aggressive approach to bad times is to figure out who your best customers are and market to them relentlessly…But your best customers are not just the 5% or 10% who generate the most revenue. In fact, you have at least 3 kinds of 'best' customers… " Read more.

LONGBOW IN THE NEWS
New Marketing Effectiveness Score announced - Loyalty Builders has now blended 6 measures of marketing performance into a single score to help clients evaluate their marketing efforts and track progress. Read more.  

UPCOMING EVENTS
Our upcoming Free eSeminars will help you drive sales and revenues in the current recession

Recession Marketing - Wednesday Feb 25- 2pm ET - The 5 marketing practices that will help you not only survive, but prosper, in this downturn. Register here.
Customer Retention - Wednesday Mar 18 - 2pm ET - In a shrinking economy, customer retention becomes more important than ever. This seminar highlights techniques for keeping and selling to existing customers. Register here.

THEY WROTE IT. WE LIKE IT.
The Resurgence of email myths - Jamie Schissler, email Insider - "...In challenging economic times when budgets are under increasing pressure, maximizing the value of your house list and keeping existing consumers engaged while deepening their relationship with the brand is critical..."  Read more.

HOW TO DO IT
Customer Retention - This white paper outlines an eight-step plan to use analytics to reduce attrition and keep your existing customers buying. Download the PDF (You'll be asked for your email address.)

We do the math. You do the marketing.

Longbow is a web-based direct marketing system that quickly and easily predicts the future buying behaviors of your existing customers.

Mark Klein
"There are six components to our Marketing Effectiveness ScoreSM, a number from 0 to 100 that measures your company's marketing at one moment in time. It’s essential to know how you’re doing if you don't want to be passed in the race without knowing it."  Mark Klein, CEO
Read more



Customer Report Card
See how your customers behave.

Mathematical Marketing eBook
Download the eBook.

Join our Facebook group
Join to see how math is changing marketing.

"In times of change, learners inherit the Earth, while the learned find themselves beautifully equipped to deal with a world that no longer exists."
Eric Hofer
We'd like to hear from you! Send your comments to the editor Arthur Einstein.

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